Terms of Service

1. What Sussurio is — and is not

Sussurio is a tool for reflection and entertainment based on the ancient Plum Blossom numerology: you hold a question in mind, the app casts a reading from that very moment, and hands you back a metaphor with a gentle hint.

These hints are not medical, financial, legal or professional psychological advice, and do not replace expert opinion. Every decision always remains yours — Sussurio accepts no responsibility for decisions you make based on the app's content.

2. Accounts

• Sign up with your real email address and keep your password safe.
• One account per person; do not share an account among multiple users.
• No automated tools (bots, scripts) to create accounts, cast readings, or bypass limits in any form.

3. Free and Premium plans

• Free: one reading per day, at least 3 minutes between two readings, with the surface hint.
• Premium: no daily limit and the full interpretation unlocked. Exact prices and benefits are shown on the Premium page at the time of purchase.

Limits and benefits may be adjusted; significant changes will be announced in advance.

4. Payment, cancellation and refunds

• Payments are processed by Dodo Payments (dodopayments.com) — the merchant of record and the party issuing your invoice.
• Subscriptions renew automatically by period (monthly or yearly). You can cancel anytime from the plan management page — after cancelling, Premium benefits remain until the end of the period you paid for, with no further charges.
• Monthly plan: not refundable. Cancel anytime and keep Premium until the end of the month you paid for.
• Yearly plan: a full refund is available on request within 14 days of each yearly payment (first purchase or renewal), no questions asked — the plan and Premium access end when the refund is issued. After 14 days it is not refundable; cancel anytime and keep Premium until the end of the year you paid for.
• Repeated yearly refunds: after your n-th refund, a yearly plan bought within n months of your latest refund works as usual but is not refundable (1 month after the first refund, 2 months after the second, and so on). The Premium page tells you in advance if your next purchase falls in this waiting period.
• Billing mistakes (double charge, technical error) are refunded for the amount charged in error, regardless of plan — your Premium access stays. If you accidentally pay for two plans at once, the later one is cancelled and refunded automatically.
• To request a refund, contact support@sussurio.com. Refunds are processed by Dodo Payments and take 5–10 business days to reach your card. Please contact us before filing a dispute with your bank — a direct refund is faster. If a payment is reversed through a bank dispute, the plan and Premium access end as well.

5. Content and intellectual property

All content in the app (interpretations, metaphors, artwork, interface) belongs to Sussurio. You may use it personally; no copying, republishing or commercial exploitation without written consent.

6. Termination

We may suspend or terminate accounts that violate these terms (especially section 2). You may stop using the service and request account deletion at any time under section 5 of the Privacy Policy.

7. Limitation of liability

The service is provided "as is". We work to keep it stable but do not guarantee uninterrupted operation. In all cases Sussurio's liability shall not exceed the amount you paid in the most recent 12 months.

8. Changes to these terms

These terms may be updated; the new version will be posted on this page with an updated date. Continued use after a change means you accept the new version.

9. Contact

Any questions about these terms: support@sussurio.com